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SHIPPING POLICY

Effective Date: September 25, 2026

Thank you for shopping with FYNGO. We want to make your shopping experience simple and straightforward. This Shipping Policy explains how orders are processed, shipped, and delivered when you shop at fyngoshop.com.

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1. ORDER PROCESSING

Orders are processed after your payment has been successfully confirmed.

Please allow reasonable processing time before your order is shipped. Processing times may vary depending on product availability, order volume, weekends, holidays, and other circumstances.

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Once your order has been shipped, you may receive a shipping confirmation with tracking information when tracking is available.

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2. SHIPPING OPTIONS

Available shipping methods and estimated delivery times will be displayed during checkout based on your delivery location and the items in your order.

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Shipping costs, if applicable, will also be shown at checkout before you complete your purchase.

Delivery estimates are provided for guidance and are not guaranteed delivery dates.

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3. SHIPPING DESTINATIONS

FYNGO ships to locations where shipping options are available at checkout.

Available destinations may vary depending on the product, inventory, shipping carrier, and delivery location.

If your location is not available during checkout, we may not currently be able to ship your order there.

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4. SHIPPING DELAYS

While we do our best to ensure orders are delivered within the estimated timeframe, delays may occasionally occur.

Delays can result from circumstances such as:

  • Carrier delays

  • Severe weather

  • Holidays or peak shopping periods

  • Incorrect or incomplete delivery information

  • Customs processing for international shipments

  • Unexpected logistical or operational issues

  • Events outside of our reasonable control

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FYNGO is not responsible for delays caused by circumstances outside our control.

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5. ORDER TRACKING

When tracking information is available, it will be provided through your shipping confirmation.

Tracking information may take some time to become active after an order has been handed over to the shipping carrier.

Once an order has been shipped, delivery updates and estimated delivery information may be provided directly by the carrier.

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6. INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate and complete shipping information at checkout.

Please carefully review your:

  • Full name

  • Shipping address

  • City or municipality

  • Postal code

  • Contact information

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If you notice an error after placing your order, contact us as soon as possible at support@fyngoshop.com.

We will make reasonable efforts to assist, but we cannot guarantee that shipping information can be changed after an order has been processed or shipped.

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7. LOST, STOLEN, OR DAMAGED PACKAGES

If your tracking information indicates that your package has been delivered but you cannot locate it, please first check around your delivery location and with household members, neighbors, or the relevant carrier.

If you believe your package has been lost, stolen, or damaged during delivery, contact us at support@fyngoshop.com as soon as possible.

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We may request your order details, tracking information, photographs, or other information needed to investigate the issue.

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8. INTERNATIONAL ORDERS

For international shipments, delivery times may vary depending on the destination, shipping carrier, customs procedures, and other factors.

Customers may be responsible for customs duties, taxes, import fees, or other charges imposed by the destination country, where applicable.

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FYNGO does not control customs processing times or fees charged by government authorities.

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9. ITEMS WITH DIFFERENT SHIPPING TIMES

If an order contains multiple products, items may occasionally be shipped separately depending on inventory availability, fulfillment location, or shipping arrangements.

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If your order is shipped in multiple packages, you may receive separate tracking information.

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10. SHIPPING QUESTIONS

If you have questions about your order or shipping, please contact us.

FYNGO
Email: support@fyngoshop.com
Website: fyngoshop.com

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When contacting us about an order, please include your order number whenever possible so we can assist you more efficiently.

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11. POLICY UPDATES

FYNGO may update this Shipping Policy from time to time to reflect changes to our shipping practices, services, or other operational requirements.

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Any updates will be posted on this page with the revised effective date.

Last Updated: September 25, 2026

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