Effective Date: September 25, 2026

At FYNGO, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, browse our products, create an account, place an order, contact us, or otherwise interact with our services.

This Privacy Policy explains what information we collect, how we use it, how we may share it, and the choices available to you.

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By using fyngoshop.com, you acknowledge the practices described in this Privacy Policy.

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1. INFORMATION WE COLLECT

We may collect information that you provide directly to us, information collected automatically when you use our website, and information received from third-party services that help us operate our store.

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Information You Provide

Depending on how you interact with FYNGO, we may collect:

• First and last name

• Email address

• Billing address

• Shipping address

• Phone number

• Account login information

• Order and purchase information

• Product preferences

• Customer service communications

• Information submitted through contact forms

• Information you provide when requesting returns, refunds, or order assistance

• Newsletter or marketing subscription information

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We only request information that is reasonably necessary to provide our services, process your orders, communicate with you, and operate our business.

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Payment Information

When you make a purchase, payment information is processed through our payment providers.

FYNGO does not need to directly store your complete credit or debit card number when payment is processed by a third-party payment provider.

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Payment providers may collect and process payment information according to their own privacy policies and terms.

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2. INFORMATION COLLECTED AUTOMATICALLY

When you visit our website, certain information may be collected automatically.

This may include:

• IP address

• Browser type

• Device type

• Operating system

• Website pages visited

• Products viewed

• Referring website

• Approximate location derived from IP address

• Date and time of website visits

• Website interaction and usage information

• Cookies and similar technologies

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This information helps us understand how visitors use our website, improve website performance, maintain security, and provide a better shopping experience.

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3. HOW WE USE YOUR INFORMATION

FYNGO may use collected information to:

• Process and fulfill orders

• Process payments

• Deliver products

• Provide order confirmations and shipping updates

• Manage customer accounts

• Respond to customer service requests

• Process returns, refunds, and exchanges

• Provide product information

• Improve our website and shopping experience

• Personalize website content where appropriate

• Understand customer preferences and website usage

• Detect and prevent fraud or unauthorized activity

• Maintain website security

• Troubleshoot technical problems

• Send newsletters and promotional communications when permitted

• Manage promotions, offers, and other marketing activities

• Comply with applicable legal obligations

• Enforce our terms and policies

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We do not use personal information for purposes that are incompatible with the purposes described in this Privacy Policy unless permitted or required by law.

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4. COOKIES AND SIMILAR TECHNOLOGIES

FYNGO may use cookies, pixels, tags, analytics tools, and similar technologies to operate and improve our website.

Cookies may help us:

• Keep products in your shopping cart

• Remember certain preferences

• Maintain account sessions

• Understand how visitors use our website

• Measure website performance

• Improve website functionality

• Provide relevant marketing and advertising

• Analyze shopping behavior

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You may be able to control cookies through your browser settings.

Disabling certain cookies may affect the functionality of parts of our website, including shopping cart and checkout features.

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5. ANALYTICS

We may use analytics services to understand how visitors interact with our website.

Analytics information may include:

• Pages viewed

• Time spent on pages

• Traffic sources

• Device and browser information

• General website interactions

• Product views and shopping activity

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Analytics information helps us identify technical problems, improve our website, understand customer behavior, and make informed business decisions.

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6. MARKETING COMMUNICATIONS

If you subscribe to the FYNGO newsletter or otherwise provide consent where required, we may send you information about:

• New arrivals

• Seasonal collections

• Promotions

• Special offers

• Product updates

• Other FYNGO news

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You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the email.

Unsubscribing from marketing communications will not prevent us from sending important transactional communications, such as order confirmations, shipping updates, or information regarding your account or purchases.

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7. HOW WE SHARE INFORMATION

FYNGO may share personal information with trusted third parties when reasonably necessary to operate our business and provide our services.

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These parties may include:

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Payment Providers

Payment processors may process payment information to complete purchases and prevent fraudulent transactions.

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Shipping and Delivery Providers

We may share information such as your name, shipping address, email address, and phone number when necessary to fulfill and deliver your order.

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Ecommerce and Website Service Providers

We may use third-party platforms and service providers that help us operate our website, manage products, process orders, provide customer support, and maintain website functionality.

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Analytics and Marketing Providers

We may share certain information with analytics, advertising, or marketing providers where permitted by applicable law.

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Fraud Prevention and Security Providers

Information may be shared with service providers that help detect, investigate, and prevent fraud, abuse, unauthorized transactions, or other security issues.

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Legal and Regulatory Authorities

We may disclose information when reasonably necessary to:

• Comply with applicable law

• Respond to legal processes

• Protect our rights

• Protect customers or other individuals

• Investigate fraud or security issues

• Enforce our agreements and policies

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We do not sell personal information simply because you provide it to us.

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8. THIRD-PARTY SERVICES AND LINKS

Our website may contain links to third-party websites, services, applications, social media platforms, payment providers, or other external services.

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These third parties have their own privacy policies and practices.

FYNGO is not responsible for the privacy practices, security, content, or policies of third-party websites or services.

We encourage you to review the privacy policies of third parties before providing them with personal information.

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9. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

The length of time we retain information may depend on:

• The purpose for which the information was collected

• Whether you maintain an account

• Whether an order or customer service issue remains active

• Legal, tax, accounting, or regulatory requirements

• Fraud prevention and security requirements

• The resolution of disputes

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When information is no longer reasonably necessary, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.

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10. DATA SECURITY

FYNGO takes reasonable measures designed to protect personal information against unauthorized access, alteration, disclosure, misuse, or destruction.

These measures may include administrative, technical, and organizational safeguards appropriate to the nature of the information we maintain.

However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.

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For this reason, we cannot guarantee absolute security of your information.

The FTC recommends that businesses collect only information they reasonably need, protect the information they retain, and have appropriate security practices in place.

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11. YOUR PRIVACY RIGHTS

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is collected and used

• Opt out of certain marketing communications

• Opt out of certain types of sale or sharing of personal information where applicable

• Request information about categories of third parties with whom information is shared

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Certain rights may be subject to legal exceptions or limitations.

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12. CALIFORNIA PRIVACY RIGHTS

If you are a California resident and the California Consumer Privacy Act (CCPA), as amended, applies to FYNGO, you may have additional rights regarding your personal information.

These may include:

• Right to Know — request information about the categories and specific pieces of personal information collected, sources, purposes of collection, and categories of third parties to whom information is disclosed.

• Right to Delete — request deletion of personal information, subject to applicable exceptions.

• Right to Correct — request correction of inaccurate personal information.

• Right to Opt Out — opt out of the sale or sharing of personal information where applicable.

• Right to Limit — request limits on the use or disclosure of certain sensitive personal information where applicable.

• Right to Non-Discrimination — exercise applicable privacy rights without unlawful discriminatory treatment.

These rights and obligations depend on whether FYNGO is subject to the applicable provisions of California privacy law. California's Attorney General describes these rights and the applicable business obligations under the CCPA.

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To submit a privacy request, contact us at:

support@fyngoshop.com

We may take reasonable steps to verify your identity before completing certain requests.

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13. INTERNATIONAL CUSTOMERS

If you access or purchase from FYNGO from outside the country where our business or service providers operate, your information may be transferred to, stored in, or processed in other countries.

Privacy and data protection laws may differ between countries.

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Where required by applicable law, we will take appropriate measures regarding international transfers of personal information.

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14. CHILDREN'S PRIVACY

FYNGO is not intended to knowingly collect personal information from children where such collection is prohibited by applicable law.

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We do not knowingly request personal information from children for purposes that require parental consent without obtaining the required consent.

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If you believe that a child has provided personal information to us in circumstances where it should not have been collected, please contact us so we can review and take appropriate action.

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15. DO NOT TRACK SIGNALS

Some web browsers may provide a "Do Not Track" signal or similar mechanism.

Because there is currently no universally accepted standard for responding to such signals across all websites and services, FYNGO may not respond to every browser-based Do Not Track signal.

Where required by applicable law, we will honor applicable privacy preference signals.

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16. ACCOUNT INFORMATION

If you create an account with FYNGO, you are responsible for maintaining the confidentiality of your account credentials.

Please notify us if you believe your account has been accessed without authorization.

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We recommend using a unique password and avoiding sharing your account credentials with others.

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17. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to:

• Our business practices

• Our website

• Our services

• Technology

• Legal or regulatory requirements

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When we make changes, we will update the Effective Date at the beginning of this Privacy Policy.

We encourage you to review this page periodically to stay informed about how we handle personal information.

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18. CONTACT US

If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us.

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FYNGO

Email: support@fyngoshop.com

Website: fyngoshop.com

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We will make reasonable efforts to respond to privacy-related inquiries within a reasonable period and in accordance with applicable law.